MessageBox has one goal: make shared email coordination affordable for every team size. No per-user pricing. No hidden fees. No complex tiers. Just three simple plans: Free for small teams, Pro for growing companies, Unlimited for enterprises. Try free. Pay only when you’re ready to scale.
FREE_PLAN
Perfect for: Startups, small teams, open source projects, non-profits.
PRO_PLAN
(billed monthly, cancel anytime)
Everything in Free, plus:
Perfect for: Growing SaaS, agencies, service businesses, departments.
UNLIMITED_PLAN
(billed monthly, cancel anytime)
Everything in Pro, plus:
Perfect for: Enterprises, multi-department companies, high-volume operations.
Feature | Free | Pro | Unlimited |
|---|---|---|---|
Shared Inboxes | 1 | 10 | Unlimited |
Team Members | 5 | Unlimited | Unlimited |
Collision Detection | ✓ | ✓ | ✓ |
Assignments | ✓ | ✓ | ✓ |
Side-Channel Chat | ✓ | ✓ | ✓ |
Individual Access (No Shared Passwords) | ✓ | ✓ | ✓ |
Full Audit Trail | ✓ | ✓ | ✓ |
Gmail & IMAP Support | ✓ | ✓ | ✓ |
Mobile App Access | ✓ | ✓ | ✓ |
Priority Email Support | — | ✓ | ✓ |
Priority Email Support | — | — | ✓ |
Tool | Per-User Cost (5 people) | For 10 Inboxes |
|---|---|---|
MessageBox Free | $0 | $0 |
MessageBox Pro | $5/person | $25/month flat |
Help Scout | $110/month | $330+/month |
Hiver | $95/month | $285+/month |
Front | $150+/month | $450+/month |
Shared Password (DIY) | $0 | $0 (+ security risk) |
The math:
MessageBox has no per-user pricing — you pay per inbox, not per person. Grow your team without growing your bill.
Yes. Start free. Upgrade to Pro or Unlimited anytime. No contract. Cancel anytime.
No. MessageBox charges per inbox, not per person. Add 100 people to one Pro account — still $25/month.
Yes. Downgrade anytime. We’ll prorate any unused time on your next billing cycle.
Your team loses access to MessageBox, but your email stays in Gmail/IMAP. Export any data you need before canceling.
Currently monthly only. Annual billing with discounts coming soon — for interest.
Credit/Debit card (Visa, Mastercard). Invoicing and bank transfers available for Unlimited plans.
Not needed — start with Free (no credit card). Upgrade to Pro whenever you’re ready, and downgrade anytime.
We’re evaluating discounts for non-profits and open source projects. and let us know.
Upgrade to Unlimited ($50/month). Or for a custom plan.
We offer prorated refunds if you cancel mid-month. You only pay for what you used.
Start free. Upgrade when you’re ready. Cancel anytime.
